FAQ - Frequently Asked Questions

How did you ever get the domain name ExtraCheap.com?

We've been website entrepreneurs for years and one of our most dedicated jobs has been to find "Extra good" domain names. Extra Cheap.com was registered 26 years ago and it's perfect for selling all sorts of Extra Cheap products so you can save money. 

What warranty do your products come with?

Extra Cheap's entire goal is to make every customer satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right or provide a full refund. Refunds are provided on products that are unsatisfactory because of workmanship or those damaged in shipping for 15 days after purchase.

How fast is your shipping?

Shipping is different for each order but generally runs from 6 days to 10 days. We don't offer overnight shipping but you are getting the best price on all sorts of products. Specific shipping timelines are provided when orders are placed.

Where do your products come from? 

Extra Cheap provides hundreds of products manufactured by independent companies located throughout the world. We scour the web to find the best deals on all sorts of merchandise Extra Cheap. After your order is placed, we work to quickly ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending upon your location.

What if I have an issue with my order? 

If you experience any issues with your order, Extra Cheap's customer support team is here to help. You can reach us through multiple channels: Contact us through the Contact form on the website and make sure to supply your order number. Call us direct at (239) 413-0821 during weekday business hours. We're here to help! Please have your order number ready when you contact us. We typically respond to inquiries within 24 hours during business hours and will work quickly to resolve any problems, whether it's a missing item, damaged product, or billing issue. Your satisfaction is our top priority, and we're committed to making things right.

How much does shipping cost?

Shipping is free with a purchase of $35.00 or more.